FeedBack

Terms And Conditions

Documentation Required

All renters must be able to provide a valid driver’s license, passport with visa page and authorized credit card under the main Driver Name.

All drivers must carry a locally accepted driving license.

UAE RESIDENTS

Visitors are encouraged to have an International Driving License/Permit prior from arrival to the UAE. Customers from the following countries can drive in the United Arab Emirates without an International Driving Permit (IDP); however, must hold the passport and driver’s license from the same country: GCC Countries: Saudi Arabia, Oman, Bahrain, Kuwait, Qatar European Countries: Italy, Germany, Switzerland, Poland, Slovakia, Finland, Spain, Netherlands, Greece, Sweden, Belgium, Ireland, Turkey, Denmark, Portugal, Austria, France, United Kingdom, Norway, Romania, Luxemburg, Estonia, Latvia, Serbia, Hungary, Lithuania, Cyprus, Iceland, Holland, Malta, Albania, Bulgaria, The Republic of Montenegro North American Countries : United States of America, Canada. East Asian Countries: Japan, Australia, Singapore, Peoples Republic of China, South Korea, New Zealand, Hong Kong, African Country: South Africa.

International or National Driving license in any other language other than Arabic and English should be translated into Arabic or English. The translation should be attested by the Embassy.

GENERAL TERMS AND CONDITIONS

Minimum Rental Period

Rental charges are on 24 hours basis

Age Restrictions

Minimum age requirement is 22 years.

Insurance Excess

Deductible amount charged where hirer is at fault or provided a police report under hit and run case:.

AED 1500.00 (Mini to Standard Vehicles), AED 2500 to AED 5000 (Compact SUV to Dirham Prestige Vehicles)

Security Deposits

A pre-authorization is taken from the hirer’s credit card at the time of rental. Pre-authorization amount is between 1500/-AED to 5000/-AED depending on the vehicle type. We keep pre-authorization amount for 14 Working Days from the Start Date of the Rental.

Credit card on the name of card holder must be available at pick up location. This is a mandatory requirement. The credit card must have enough funds to cover the security deposit.

Method of Payment

We accept all major Credit Cards (MASTER, VISA, JCB, DINERS). Credit card should be valid for a minimum of 3 months from the day of rental and must be physically available at time of vehicle collection.

Return Charges

1 - Airport Return Charges

All vehicles off hired/returned in any of our airport counters will be charged an airport drop off fees. If you wish to avoid this drop off fees, rented vehicles can be returned to any non-airport branch locations between 08:00H to 17:00H (Saturday to Thursday). Presently the airport drop off fees is as follows: Dubai Airport Terminal 1- AED 52.50/-, Dubai Airport Terminal 3-AED 52.50/-, Sharjah Airport- AED 21/- and Abu Dhabi Airport- AED 52.50/-.

2 - Non Airport Return

Drop-offs at any Non-Airport locations will be free of cost based on the working hours as mentioned on Locations.

3 - Oman Off-hire/Return Charges

Muscat/Sohar: AED 1050.00; Salalah: AED 1575.00.

One Way Fees

If you arrange to pick the car up in one location and drop it off in different Emirate One Way Fee will apply as below.

  • From Dubai & Northern Emirates Locations to Abu Dhabi & Al Ain Locations will be Dhs 210/- per one-way drop.
  • From Abu Dhabi & Al Ain Locations to Dubai & Northern Emirates Locations will be Dhs 210/- per one-way drop.
  • From Abu Dhabi to Al Ain will be Dhs 210/- per one-way drop.
  • From Al Ain to Abu Dhabi will be Dhs 210/- per one-way drop.
One Way Fees

Reduces the excess insurance/liability amount to ZERO.

Mileage

Unlimited kilometers for DAILY and WEEKLY rentals.

Mini to Standard Vehicles: 5000km for MONTHLY rentals, AED 0.35 fils for every extra km.

SUV to Dirham Prestige Vehicles: 3000km per month, AED 0.35 fils for every extra km.

Monthly Rentals

Monthly rentals are calculated from 22 days & above rental period. Advance payment is mandatory.

Agreements opened on DAILY and WEEKLY rentals cannot be extended to MONTHLY contract.

Personal Accident Insurance

To add more security on your driving, we also offer Personal Accident Insurance, this can purchase at an additional cost which covers the driver and the passengers.

Driving License

All drivers must carry a locally accepted driving license. A valid UAE license is required for UAE residents. Visitors are encouraged to have an International Driving License/Permit prior from arrival to the UAE.

Fuel Policy

The hirer should return the vehicle with the same fuel level as given by the company. If not, the hirer will be charged the cost of fuel plus a service charge.

Salik (Toll Fee)

All of our cars are installed with SALIK sticker which will be AED 5 Excl. VAT per passage at the SALIK toll gates.

Car Type or Similar 1-3 days 7 days 7+ days 30 days Extra KM Charged

â–ª Nissan Sunny â–ª Nissan Micra â–ª Kia Picanto â–ª Chevrolet Spark â–ª Hyundai Elantra â–ª Toyota Yaris â–ª Honda Civic â–ª Toyota Corolla â–ª Nissan Altima â–ª Toyota Camry â–ª Mazda 6 â–ª Kia Optima â–ª Nissan Kicks â–ª Hyundai Creta.

350 Dhs/-

(with 600 km for 3 days).

( Each Day extra + 75 Dhs/- ).

600 Dhs/-

( 250 Km per day ).

75 Dhs /-

1000 Dhs /-

1 AED

â–ª Toyota Previa â–ª Toyota Fortuner â–ª Mazda CX-9 â–ª Mazda CX-5 â–ª Nissan X-Trail.

450 Dhs/-

(with 600 km for 3 days).

(Each Day extra 100 Dhs/-).

750 Dhs/-

( 350 Km per day ).

100 Dhs/-

1500 Dhs/-

1 AED

Monthly Rentals

Monthly rentals are calculated from 22 days & above rental period. Advance payment is mandatory.

Agreements opened on DAILY and WEEKLY rentals cannot be extended to MONTHLY contract.

Personal Accident Insurance

To add more security on your driving, we also offer Personal Accident Insurance, this can purchase at an additional cost which covers the driver and the passengers.

Driving License

All drivers must carry a locally accepted driving license. A valid UAE license is required for UAE residents. Visitors are encouraged to have an International Driving License/Permit prior from arrival to the UAE.

Fuel Policy

The hirer should return the vehicle with the same fuel level as given by the company. If not, the hirer will be charged the cost of fuel plus a service charge.

Salik (Toll Fee)

All of our cars are installed with SALIK sticker which will be AED 5 Excl. VAT per passage at the SALIK toll gate